GESTION DE L’AGRESSIVITE : VERBALE, COMPORTEMENTALE, SEXUELLE

Dernière mise à jour : 21/07/2022

Description
Jour 1
I . Le stress et les émotions
II . Conséquences et stratégies d'adaptation
III . La CNV (communication non-violente)
IV . La colère/ la culpabilité
V . Outils de prévention


Jour 2
I . Mieux comprendre nos pensées, difficultés, attentes…
II . Comment aider à améliorer le bien-être autour de moi ?
II . L'auto estime et la confiance en soi
IV . Avoir des clés, outils, pour faciliter la relation de confiance, avec nous-mêmes et avec les autres
V . Comment faire face à l'agressivité ?
Public visé
Personnel des SAAD
Prérequis
Aucun
Objectifs de la formation
Savoir identifier et comprendre les différends, types d'agression
Comprendre le mécanisme et le processus amenant à l'agressivité
Apprendre à renforcer ses capacités à réagir dans le cadre professionnel, passer le relais
Apprendre à être dans une démarche préventive
Etre en capacité d'avoir des outils efficaces face à l'agressivité verbale, comportementale, sexuelle
Modalités pédagogiques
Apports théoriques, mises en situation
Modalités d'évaluation et de suivi
  • Evaluation en cours de formation
  • Test de connaissance
  • Attestation remise au stagiaire
  • Evaluation de la formation par le stagiaire en fin de session

M'inscrire à la formation

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Prochaines Sessions
  • Désolé, cette formation n'est pas programmée pour le moment.
    Si vous êtes responsable formation, vous pouvez faire une requête pour l'organiser en INTRA dans votre entreprise.

Retour au site web du centre

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
est titulaire de la certification Qualiopi, selon les exigences de la certification visées à l'article L.6316-1 du code du travail, pour son
processus de réalisation des catégories d'actions de développement des compétences suivantes : Actions de formation (AF)