COMMUNICATION VERBALE ET NON VERBALE DANS LA RELATION D’AIDE

Dernière mise à jour : 30/07/2021

Description
I. Le schéma général de la communication
II. La communication verbale, para verbale et non verbale
III. Comprendre les particularités des personnes fragilisées et adapter son mode de communication
IV. L'influence des références personnelles dans une relation et leurs conséquences (source de richesse ou de conflit) dans l'interaction
V. L'image de soi comme vecteur de communication et ses effets
VI. La communication comme support d'autonomie ou de dépendance dans l'accompagnement à domicile
Public visé
Intervenant(e)s à domicile
* salarié
* demandeur d'emploi
Prérequis
Aucun
Objectifs de la formation
  • Etre capable de définir ce qu'est la communication verbale et non verbale.
  • Etre capable d'analyser des situations de communication et d'en déduire les conséquences favorables et défavorables.
  • Etre capable de faire évoluer son propre mode de communication pour le rendre plus efficient en situation de relation professionnelle.
  • Etre capable d'évaluer l'impact de sa propre image sur son environnement professionnel.
Modalités pédagogiques
Apports théoriques, échanges pratiques professionnelles, exercices ludiques et jeux de rôle basés sur le phénomène de la rencontre.
Modalités d'évaluation et de suivi
  • Evaluation en cours de formation
  • Test de connaissance
  • Attestation remise au stagiaire
  • Evaluation de la formation par le stagiaire en fin de session

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Prochaines Sessions
  • Désolé, cette formation n'est pas programmée pour le moment.
    Si vous êtes responsable formation, vous pouvez faire une requête pour l'organiser en INTRA dans votre entreprise.
    Joignable au 04 96 19 05 96 ou par mail : a.perez@cqfd.asso.fr

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
est titulaire de la certification Qualiopi, selon les exigences de la certification visées à l'article L.6316-1 du code du travail, pour son
processus de réalisation des catégories d'actions de développement des compétences suivantes : Actions de formation (AF)